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Terms of Service

Last updated: June 9, 2026

These Terms of Service (the "Terms") are a binding agreement between you and Gridbench ("Gridbench," "we," "us," or "our") governing your access to and use of the Gridbench websites, applications, and services (collectively, the "Service"). By accessing or using the Service, requesting access, or creating an account, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE DISCLAIMERS, A LIMITATION OF LIABILITY, AN AGREEMENT TO RESOLVE DISPUTES BY BINDING INDIVIDUAL ARBITRATION, AND A CLASS ACTION WAIVER.

1. The Service; Initial Release

Gridbench provides software that helps contractors and skilled trade workers find and connect with each other. The Service is currently offered as an initial release: features are incomplete, may change or be discontinued at any time without notice, and are provided for evaluation purposes. We may limit, suspend, or terminate access to the Service or any feature at any time, for any reason, without liability.

2. Gridbench Is a Platform — Not a Staffing Agency or Employer

Gridbench is a neutral software platform only. Gridbench is not a staffing agency, employment agency, labor contractor, professional employer organization, recruiter, or employer of any user, and does not perform, supervise, direct, schedule, or control any work. Gridbench is not a party to any agreement between users. Any engagement, hiring, employment, or contracting arrangement is made solely between the users involved, who are solely responsible for its terms, performance, and consequences.

No employment, agency, partnership, joint venture, or franchise relationship is created between Gridbench and any user by these Terms or by use of the Service. Users who hire are solely responsible for their own hiring decisions and for compliance with all laws that apply to them, including without limitation worker classification, wages and overtime, payroll and tax withholding, benefits, workers' compensation, occupational safety and health (including OSHA), licensing and permitting, background screening, immigration and work authorization, and anti-discrimination laws. Workers are solely responsible for the accuracy of their own credentials and for performing work safely and lawfully.

3. No Guarantee of Verification, Credentials, or Outcomes

Profile information, licenses, certifications, work history, availability, reliability indicators, scores, and similar information displayed on the Service originate from users and third parties. Gridbench does not and cannot guarantee the identity, qualifications, licensure, certification, background, legal status, safety, reliability, or performance of any user, and any "verified," "match," "fit," score, or similar label is informational only and is not a representation, warranty, endorsement, or guarantee of any kind. You are solely responsible for independently verifying any person or business before engaging them and for your own due diligence. Gridbench does not guarantee that any user will find work, workers, or any particular outcome from using the Service.

4. Illustrative Content

Worker profiles, names, statistics, match scores, counts, and similar examples shown on Gridbench marketing pages and in pre-launch demonstrations are illustrative only, do not depict real individuals or measured platform results, and may not be relied upon.

5. Eligibility; Accounts

You must be at least 18 years old and able to form a binding contract to use the Service. The Service is intended for business use in the United States. You agree to provide accurate, current, and complete information, to keep it updated, and to keep your account credentials and sign-in codes confidential. You are responsible for all activity under your account. We may refuse, suspend, or revoke any account at our discretion.

6. Acceptable Use

You agree not to, and not to permit anyone to:

  • provide false, misleading, or fraudulent information, including credentials or licenses;
  • impersonate any person or misrepresent your affiliation with any person or entity;
  • use the Service in violation of any law or third-party right;
  • scrape, harvest, copy, or systematically extract data from the Service;
  • probe, scan, overload, disrupt, or circumvent security or access controls of the Service;
  • upload malicious code or interfere with any user's use of the Service;
  • use the Service to send spam or unsolicited communications; or
  • access the Service to build a competing product or service.

7. Your Content

You retain ownership of the information you submit to the Service ("User Content"). You grant Gridbench a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify, display, and distribute User Content as needed to operate, improve, secure, and provide the Service. You represent and warrant that you have all rights necessary to submit your User Content and that it is accurate and lawful. We may remove any User Content at any time.

8. Fees

Access to the Service is currently provided without charge for contractors, and worker accounts are free. We may introduce, change, or condition features on fees at any time with notice. Any future fees will be disclosed before you incur them.

9. Intellectual Property; Feedback

The Service, including all software, design, text, and graphics (excluding User Content), is owned by Gridbench or its licensors and is protected by intellectual property laws. No rights are granted except as expressly stated in these Terms. If you provide feedback or suggestions, you grant Gridbench a perpetual, irrevocable, royalty-free license to use them without restriction or compensation.

10. Third-Party Services

The Service relies on third-party providers (for example, hosting and email delivery). We are not responsible for third-party services, and your use of them may be subject to their own terms.

11. Termination

You may stop using the Service at any time. We may suspend or terminate your access at any time, with or without cause or notice. Sections 2–4, 7, 9, and 12–18 survive termination.

12. Disclaimer of Warranties

THE SERVICE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRIDBENCH DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. GRIDBENCH DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY INFORMATION ON THE SERVICE IS ACCURATE OR RELIABLE.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) GRIDBENCH WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY; (B) GRIDBENCH WILL NOT BE LIABLE FOR THE CONDUCT, ACTS, OMISSIONS, WORK, OR CONTENT OF ANY USER OR THIRD PARTY, FOR ANY ENGAGEMENT OR DISPUTE BETWEEN USERS, OR FOR ANY INJURY, DEATH, OR PROPERTY DAMAGE OCCURRING AT ANY JOBSITE OR IN CONNECTION WITH ANY WORK ARRANGEMENT; AND (C) GRIDBENCH'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (US $100) OR THE AMOUNTS YOU PAID GRIDBENCH FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Each provision of this section applies to the fullest extent permitted by law.

14. Indemnification

You agree to defend, indemnify, and hold harmless Gridbench and its owners, officers, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms or any law; (d) any engagement, hiring, or work arrangement you enter into with another user, including any classification, wage, tax, safety, or injury claim; or (e) your violation of any third-party right.

15. Dispute Resolution — Binding Arbitration and Class Action Waiver

Please read this section carefully — it affects your legal rights.

Any dispute, claim, or controversy arising out of or relating to the Service or these Terms that cannot be resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable rules, rather than in court. The arbitration will be conducted in English, by a single arbitrator, and may be held by videoconference or, if an in-person hearing is required, in Wilmington, Delaware, unless the parties agree otherwise or the arbitrator orders otherwise to keep the proceeding accessible. Judgment on the award may be entered in any court of competent jurisdiction. Either party may instead bring an individual claim in small claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property or unauthorized access to the Service.

YOU AND GRIDBENCH EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING. ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY ONLY.

You may opt out of this arbitration agreement by emailing hello@gridbench.co within 30 days of first accepting these Terms, with your name, email, and a statement that you opt out of arbitration. To the extent permitted by law, any claim must be filed within one (1) year after it accrues or it is permanently barred.

16. Governing Law

These Terms and any dispute arising out of them are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules, except that the Federal Arbitration Act governs Section 15. For any matter not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware.

17. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date above reflects the latest version. Material changes will be indicated by updating that date and, where practicable, additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

18. General

These Terms, together with the Privacy Policy, are the entire agreement between you and Gridbench regarding the Service and supersede all prior agreements on that subject. If any provision is found unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain in full effect, except that if the class action waiver is found unenforceable, Section 15 is void in its entirety. Our failure to enforce any provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. Notices to you may be provided by email or through the Service.

19. Contact

Questions about these Terms: hello@gridbench.co